Shipping Policy

Domestic Shipping

Shipping Partners and Timeframes:

  • Standard Shipping: Orders are typically dispatched within 2-10 working days from the date of order confirmation.
  • Express Shipping: Available at an additional cost for faster delivery.

Shipping Parties: We utilize the following shipping partners:

  • DTDC
  • ST Courier

Delivery Address:

  • Deliveries are made to the address provided by the buyer at the time of purchase.
  • Ensure that the address details, including city, state, and postal code, are correct to avoid any delays.

Shipping Charges:

  • Shipping charges are applicable and will be communicated during the order placement process.
  • Free shipping promotions will be clearly stated on our website.

Delivery Confirmation:

  • Delivery confirmation will be sent via email to the address specified during registration.

Order Processing Time:1-4 days (Mon-Sat)

Delivery Time: 1-6 days (Mon-Sat)

Cutoff Time: 4:00 PM (GMT+05:30) Indian Standard Time

International Shipping

Shipping Partners and Timeframes:

  • We use registered international courier companies and/or international speed post for shipping orders outside India.
  • Orders are typically dispatched within 3-5 working days, with delivery times varying based on the destination country.

Shipping Charges:

  • International shipping charges vary by country and will be communicated at the time of order placement.
  • Customs duties or taxes are the responsibility of the customer and will be billed separately by the courier company.

General Shipping Terms

Accurate Shipping Information:

  • Customers must provide accurate shipping details, including a complete address and contact number. Incorrect details may lead to delays or non-delivery.

Unforeseen Delays:

  • SciSpectrum Lab Essentials is not responsible for delays caused by natural calamities, accidents, or issues within the courier company’s operations.
  • We do not guarantee specific delivery times, as they can be affected by courier company operations and other unforeseen circumstances.

Loss or Damage:

  • While we strive to ensure safe delivery, SciSpectrum Lab Essentials is not liable for any loss or damage during transit. Customers are advised to check their parcels upon receipt and report any issues immediately.