Shipping policy

Shipping Policy

  1. Introduction This Shipping Policy applies to all orders placed through www.scispectrum.in (the "Site"), operated by SciSpectrum Lab Essentials Private Limited ("SciSpectrum," "we," "our," or "us"). Please read this policy carefully to understand how your order will be shipped, processed, and delivered.

  2. Domestic Shipping

Shipping Partners and Timeframes Standard Shipping: Orders are typically dispatched within 2–10 working days from the date of order confirmation. Express Shipping: Available at an additional cost for faster delivery.

Shipping Partners We utilize the following shipping partners:

DTDC Professional Courier India Post

Delivery Address Deliveries are made to the address provided by the buyer at the time of purchase. Please ensure that the address details, including city, state, and postal code, are correct to avoid any delays.

Shipping Charges Shipping charges are applicable and will be communicated during the order placement process. Free shipping promotions, where applicable, will be clearly stated on our website.

Delivery Confirmation Delivery confirmation will be sent via email to the address specified during registration.

Order Processing Time: 1–4 days (Mon–Sat) Delivery Time: 1–6 days (Mon–Sat) Cutoff Time: 4:00 PM (GMT+05:30) Indian Standard Time

  1. International Shipping International shipping is currently the customer's responsibility. Please contact us before placing an order if you require delivery outside India, so that shipping arrangements can be discussed and confirmed in advance.

  2. Accurate Shipping Information Customers must provide accurate shipping details, including a complete address and contact number, at the time of order. Incorrect or incomplete details may lead to delays or non-delivery, and SciSpectrum will not be responsible for such delays.

  3. Unforeseen Delays SciSpectrum Lab Essentials is not responsible for delays caused by natural calamities, accidents, or issues within the courier company's operations. We do not guarantee specific delivery times, as they can be affected by courier company operations and other unforeseen circumstances.

  4. Loss or Damage While we strive to ensure safe delivery, SciSpectrum Lab Essentials is not liable for any loss or damage occurring during transit. Customers are advised to check their parcels upon receipt and report any issues immediately. Please refer to our Return & Refund Policy for how to report a damaged, defective, or incorrect item.

  5. Contact Us If you have any questions regarding this Shipping Policy, please contact us at:

SciSpectrum Lab Essentials Private Limited 5/141-A2, Bharathi Nagar, Navalur Kuttapattu, Trichy – 620009 Phone: 7448882650 Email: info@scispectrum.in